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|Business Global Delivery - Black belt (8+ yrs)|
| 24th Aug 2011
|No of Views : 1032
Comments : 0
|Job ID : 305|
|Experience :- 8 - 15|
Location :- Mumbai , Pune
Company :- Corporate Search
Business Global Delivery -Customer Service Process department in offshoring domain Black belt certifications with six sigma exposure mandatory
We @ Corporate Search a leading talent hunt firm in leadership hiring across all functions in diversified sectors based in Mumbai are looking for candidates in
Business Global Delivery -Customer Service Process department in offshoring domain
Role : As a supervisor will be fully accountable for achievement of a sustainable organization in shared services Customer Service Process Improvement dept, including staffing, succession planning for further devpt and contingency arrangements .
Responsible for SOP governing and Implementation & System/process implementation
Training ,Education & OD
Leadership Mgt & Relationship mgt thru effective communication skills with stake holders
BCP/Planning and Administration
Key Skills desired
Supervisory exp Project management skill pref.
Good working knowledge of MS Office products including Word, Excel and PowerPoint
People mgt ,Organizational and Time mgt skills
Excellent analytical and problem solving skills
Strong customer service focus
Change Mgt skills as a Leader
8 yrs + exp with degree in BE + MBA pref or a Graduate/PG having Black belt certifications with six sigma exposure mandatory from Shared services /Bpos/ITES/ Top Indian and Mnc consulting/offshoring firms /Call centres
Comp best in the Industry.
We shall respond only to relevant profiles with clearly stated above mentioned position title
If you have above exp pls send your profiles to for more details
Kalpana Gandhi Chhatriwala /Diana
Specialists in leadership hiring across all functions in diversified sectors across all levels .
Key Skills :- Customer Service Process +Black belt certifications with six sigma exposure Bpos ,